By using this Site, registering as a member of Alam Al Zain, participating in the Alam AL Zain Rewards membership program or participating in any survey or study provided or hosted by Alam Al Zain (each, a "Survey" and collectively "Surveys"), you agree to these Terms of Use and Membership ("Terms") and confirm that you have read and understood our privacy policy ("Privacy Policy").
If you do not agree to the Terms and Privacy Policy, do not use this Site.
Alam Al Zain reserves the right, in its sole discretion, to change, modify, add or remove portions of these Terms, and/or our Privacy Policy, at any time. It is your responsibility to check these Terms and our Privacy Policy periodically for changes. These Terms were last updated on the date at the top of these Terms.
Your continued use of this Site following the posting of such changes will mean that you accept and agree to the changes. Provided you comply with these Terms, Alam Al Zain grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use this Site.
Membership in any Alam Al Zain panel is free and is open to individuals only (not corporations or other business entities) that are at least 18 years of age or such other age as required by your geographic location. Membership in certain panels may be further restricted based on your age or geographic location. If you are less than eighteen18 years of age and win any prize or receive any cash reward through Alam Al ZAIn Points or any other Alam Al Zain incentive program, then such award will be made to your legal guardian. You are permitted to have only one account.
While you may access this Site without registering for membership in any Alam Al Zain panel, for an account to be established in your name and any Points credited to your account, you must complete the online registration form and must provide Alam Al Zain with complete and valid contact information, including your full legal name, home address, and valid e-mail address, together with all other requested information. Your account must have a unique and valid e-mail address and password.
You agree to provide only accurate, current and complete registration information and to keep that information updated in order to maintain its accuracy. Alam Al Zain may terminate or suspend your membership and you may forfeit your Points if you fail to provide or keep your personal information accurate and complete.
You may use only one (1) password to open and access your account, and you may not use another account holder's password or allow anyone else to use your password, for any reason. You are solely responsible for the security of your username and password and any activity that occurs under your membership account, whether authorized or unauthorized. Alam Al Zain will not be responsible for any losses incurred through the use of your password by a third party, except when unauthorized use is directly attributable to the gross negligence or fraud of AlAM Al Zain. You agree to immediately notify Alam Al Zain of any unauthorized use or breach of your member account.
Should you forget your password, you may request an e-mail to reset your password using your username so that you can regain use of your account and an email will be sent to the e-mail address we hold in your member profile.
By joining as a member of Alam Al Zain’s panels, you agree to receive invitations to participate in Surveys via e-mail. Alam Al Zain does not guarantee that you will receive a certain minimum volume of invitations or any invitations at all. Your participation in any Survey and your disclosure of any personally identifiable information is completely voluntary and so whether you accept or reject any invitations to participate in surveys is entirely up to you and we will not penalize you for refusing to accept any such invitations.
You are responsible for providing any computer equipment and communications services necessary to connect to and access this Site. You agree that neither your membership in a Alam Al Zain panel nor your completion of any Surveys for Alam Al Zain and its clients create any agency, partnership or employment relationship, and that your completion of Surveys is strictly as an independent contractor. You also agree the Points or other incentives you receive for completing Surveys are the only compensation you will receive for your completion of Surveys.
Alam Al Zain’s clients may disclose confidential, commercially sensitive and/or proprietary information and materials to you as part of Surveys, and such information and materials shall remain the sole and exclusive property of its owner. This confidential information may include, but is not limited to, new services, new product ideas or concepts, packaging concepts, advertising and movie or television concepts or trailers, and the text, visual images and sounds related thereto. By becoming a member, you agree that you will keep the contents and materials disclosed to you as part of all Surveys in which you participate confidential and not disclose them to any third party or use the confidential information for any purpose except for the sole purpose of completing the Survey. If you breach this obligation, in addition to forfeiture of your Points and termination of your account, you may be liable for monetary damages to Alam Al Zain and/or our client for damages caused by the result of your breach.
Alam Al Zain values our members' opinions, and to show our appreciation, offers incentives in the form of credits called “Points,” which are credited to your account maintained by Alam Al Zain. Points are redeemable for cash or rewards as specified and subject to the terms below.
Your ability to earn points is not time-based and we will only award you points, which will be deposited into your account in return for your participation in activities authorized by Alam Al Zain, which includes, but are not limited to, registration as a panelist, completion of demographic profiles and completion of quantitative marketing research activities performed by Alam Al Zain, and only in accordance with the specific incentives offered for each activity.
Alam Al Zain is dedicated to providing quality data to our clients. To ensure this level of quality, please note that you might not qualify for all Surveys, in which case, the Survey will close and you will not receive Points. The reasons you might not qualify include, but are not limited to:
You must not post or upload any User Content or use the Site in a way that violates any law.
Your profile not corresponding to our client's target audience
Discrepancy in logical suite of responses
Untruthful responses or false answers
Inappropriate or abusive replies
Going too quickly through the questions to properly consider your answers
Lapse in attention leading to failed quality checks
You may earn Points as follows:
Survey Completion: Earn Points for each Survey you qualify for and complete. Points awarded vary by survey.
Personal Interest Survey ("Profile") Completion: Panelists can earn additional Points by completing the Profiles. Each completed Profile is worth an additional 100 Points.
The timing of credits for points depends on the Survey. For some Surveys, credits are applied within a few days; for others, the credits are applied after the Survey has closed.
Alam Al Zain will maintain a record of the Points credited to and debited from your account and you can check the status of your account online by logging in and checking the "Your Points" tab. Although Alam Al Zain makes every effort to ensure that accounts are credited correctly, it is your responsibility to verify that your Points have been credited properly. If you feel the incentive amounts credited to your account are incorrect, you must contact Alam Al Zain by email within sixty (60) days following our alleged error and explain in full the basis of your dispute, attaching any relevant information which offers evidence of the discrepancy. Upon receipt of your notice, we will investigate your claim and notify you of our decision to adjust or maintain the amount of Points credited to your account, as we deem appropriate, within thirty (30) days. If we need additional time to decide your claim, we will notify you and will endeavor to render a decision as soon as reasonably practicable. Any decision by us with regard to such a claim will be final.
You can spend your Points at any time by going to the "Rewards" tab on the main page. Points awarded are not time-based, but are only awarded for Survey completion, Profile completion, and other participation on this Site.
Points automatically convert to cash values whenever you request a payment. In our current model, 3,000 points is equivalent to $1.00. Alternatively Points can be converted to a voucher.
If you request a voucher, Alam Al Zain will make the voucher code available via electronic means within 3 weeks of your request.
Electronic vouchers (e-vouchers) will either be sent to your Alam Al Zain account or to the email address within your member profile in your account.
Please make sure that we have your correct email address to avoid any delays in delivery.
Any request to resend a missing voucher must be made within 3 months from when the voucher was originally sent. Alam Al Zain will not process any orders after the expiry of this 3-month time limit.
PayPal requests for cash payment will be credited directly to the PayPal account indicated in your account at the time within 3 weeks. It is your sole responsibility to keep such information current.
All rewards are subject to change as may be necessary to comply with applicable laws or regulations and we reserve the right to voice vouchers where such laws or regulations dictate that we must do so.
When Points are credited to your account they will remain valid for one year (12 months) from the date they are earned. If after this period the Points have not been used, they will automatically expire and be deleted from your account. This deduction will always occur towards the end of the month, usually on the 28th day. For example, if you earned Points on April 15, 2023, they will be removed from your account on April 28, 2023, if they are still in your account. Points cannot be redeemed after the expiration date.
In addition, all of your Points will immediately expire and be forfeited in the event that you cancel your account at Alam Al Zain or if your account becomes "inactive." To be an active member means that you have joined Alam Al Zain and participated in a Survey within 12 months of your initial registration or within the preceding 12 months. Alam Al Zain will not provide you with any notice of the cancellation and forfeiture of any of your Points. Alam Al Zain reserves the right to amend these cancellation and forfeiture rules in its sole discretion.
Alam Al Zain retains the right to monitor all member activity within Alam Al Zain Points. If you have violated our Code of Conduct above, or in the event that your account shows signs of fraud, abuse or suspicious activity, your member account may be terminated and you may forfeit all accumulated Points. If you have conducted any fraudulent activity, then subject to local applicable law, Alam Al Zain reserves the right to take any necessary legal action and may have grounds to confiscate any rewards redeemed as a result of such activity. In addition, if allowed by law, you may be liable for monetary losses to Alam Al Zain, including litigation costs and damages, and you will not be allowed to participate in Alam Al Zain Points in the future.
If your account does not accurately reflect your Point balance, Alam Al Zain reserves the right to correct such errors. If you have been awarded Points in error or you believe that your member account has been the subject of suspicious activity, please contact Alam Al Zain immediately. If it is determined that you have been the victim of fraud, the Points you have earned will be transferred to a new member account.
Points have no cash value, and may not be assigned, transferred and/or pledged to any third party. You have no property rights or other legal interests in any Points granted pursuant to the Alam Al Zain Reward Program.
Any revisions to the Points Program may affect your ability to use any Points you accumulate. If the Points Program is terminated or your membership is terminated by Alam Al Zain other than as a result of your breach of these Terms, you will only have 30 days from such termination date to redeem all your accumulated Points. If there is a modification to the Points Program, we will endeavor to notify you; however, Alam Al Zain will not be responsible if you do not learn of the modification. The rewards offered and Point levels required for specific rewards are subject to change without notice. All rewards are subject to availability.
This Site is protected by intellectual property laws and you agree to respect them. All rights not expressly granted to you are reserved by Alam Al Zain or its licensors.
For the purposes of this paragraph, "Content" means (without limitation) all text, design, graphics, images, sound files, animation, video, interfaces, software, code and the selection and arrangement thereof appearing or included from time to time on this Site. All Content on this Site is subject to intellectual property rights, contractual or other protection. The intellectual property rights are owned by us or our licensors. No Content may be copied, distributed, republished, uploaded, posted or transmitted in any way except pursuant to the express provisions of these Terms or with our prior consent. Modification or use of the Content for any other purpose may violate intellectual property rights. No right to use the Content is granted to users and – all titles and/or rights remain with us. This Site is © Alam Al Zain. All rights reserved.
By utilizing the Alam Al Zain Rewards Program, you acknowledge and agree that Alam Al Zain is not a bank or any other kind or form of financial institution and that "Points" credited to your account are not actual cash deposits, do not earn interest, and are only accounts entries that entitle you to the amount of the credited Points if you redeem them in accordance with these terms of use. You further agree that you may only redeem the amounts in your account in the manner and according to the procedures described in these terms of use, which we may amend from time to time. Alam Al Zain is not responsible for the actions of any third party, such as the issuers of any gift cards, vouchers or other rewards redeemable for Points.
You expressly agree that your use of this Site and the Alam Al Zain Rewards Program is at your sole risk. You agree that this Site, all information on this Site, the services offered by this Site and the Alam Al Zain Points program are provided by Alam Al Zain or its corporate parents or affiliates, successors or assigns, suppliers or agents, "AS IS" and "AS AVAILABLE ." Alam Al Zain is not responsible for typographical errors regardless of source. In addition, Alam Al Zain does not represent or warrant that the information accessible on this Site is accurate, complete, or current. You hereby release Alam Al Zain and its affiliates and third party providers from all liability regarding the redemption and use of any rewards, including any rewards that, after receipt, may be lost, stolen or destroyed.You expressly agree that your use of this Site and the Alam Al Zain Rewards Program is at your sole risk. You agree that this Site, all information on this Site, the services offered by this Site and the Alam Al Zain Points program are provided by Alam Al Zain or its corporate parents or affiliates, successors or assigns, suppliers or agents, "AS IS" and "AS AVAILABLE ." Alam Al Zain is not responsible for typographical errors regardless of source. In addition, Alam Al Zain does not represent or warrant that the information accessible on this Site is accurate, complete, or current. You hereby release Alam Al Zain and its affiliates and third party providers from all liability regarding the redemption and use of any rewards, including any rewards that, after receipt, may be lost, stolen or destroyed.
TO THE FULLEST EXTENT ALLOWED BY LAW, ALAM AL AZAIN DISCLAIMS ALL WARRANTIES, CONDITIONS AND DUTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES, DUTIES OR CONDITIONS OF: (a) MERCHANTABILITY OR SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, RESULTS, ACCURACY OR COMPLETENESS; AND (b) CREATED BY TRADE USAGE, COURSE OF DEALING OR COURSE OF PERFORMANCE.
YOU ACKNOWLEDGE AND AGREE THAT IF YOU SHARE YOUR PERSONAL DATA, INCLUDING IMAGES AND YOUR USER PROFILE INFORMATION WITH OTHER USERS OF THE SITE AND/OR PUBLICLY, WE EXCLUDE ALL LIABILITY AS TO THE SECURITY OR CONFIDENTIALITY OF SUCH INFORMATION.
ALAM AL ZAIN FURTHER DISCLAIMS ALL DUTIES TO YOU, IF ANY SUCH DUTIES EXIST, INCLUDING BUT NOT LIMITED TO REASONABLE CARE, WORKMANLIKE EFFORT, FREEDOM FROM COMPUTER VIRUS, AND LACK OF NEGLIGENCE. ALAM AL ZAIN FURTHER MAKES NO WARRANTY IN RESPECT OF YOUR ENJOYMENT OF ANY ASPECT OF THE SIT.
TO THE FULLEST EXTENT ALLOWED BY LAW, YOU AGREE THAT NEITHER ALAM AL ZAIN NOR ANY OF OUR AFFILIATES OR AGENTS WILL BE LIABLE TO YOU AND/OR ANY OTHER PERSON FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR GENERAL DAMAGES, OR FOR DAMAGES FOR LOST PROFITS, LOSS OR IMPAIRMENT OF PRIVACY, SECURITY OF DATA, FAILURE TO MEET ANY DUTY (INCLUDING BUT NOT LIMITED TO ANY DUTY OF GOOD FAITH, WORKMANLIKE EFFORT OR OF LACK OF NEGLIGENCE), OR FOR ANY OTHER SIMILAR DAMAGES WHATSOEVER THAT ARISE OUT OF OR ARE RELATED TO ANY BREACH OR OTHER ASPECT OF THE ENTIRE AGREEMENT OR THIS SITE, EVEN IF ALAM AL ZAIN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IN THE EVENT OF FAULT, TORT (INCLUDING NEGLIGENCE) OR STRICT OR PRODUCT LIABILITY OR MISREPRESENTATION.
IN NO EVENT SHALL THE LIABILITY OF ALAM AL ZAIN, ITS CORPORATE PARENTS OR AFFILIATES, SUCCESSORS OR ASSIGNS, SUPPLIERS OR AGENTS EXCEED THE ACTUAL RETAIL VALUE OF AN APPLICABLE REWARD AT ISSUE, OR IF A DISPUTE RELATES GENERALLY TO YOUR USE OF THE POINTS PROGRAM, TO THE FAIR MARKET RETAIL VALUE OF THE REWARDS WHICH YOUR UNUSED, UNEXPIRED, NON-CANCELED POINTS ARE CONVERTIBLE INTO.
To the fullest extent allowed by law, you agree to indemnify and hold Alam Al Zain, with their officers, directors, owners, employees and agents harmless from any and all claims, losses, damages, suits, fines, levy's and costs (including reasonable attorney's fees and expert witness costs, including costs associated with in-house counsel), (collectively "Claims"), arising from or related to your use of this Site and any content you place on this Site, including Claims made by third parties. You agree that Alam Al Zain has the unlimited right to defend any claim and settle any claim without your prior permission. You agree to provide Alam Al Zain with all reasonable assistance in the defense of any claim.
You may cancel your account at any time by contacting Alam Al Zain at http://alzainresearchgroup.com/Home/Contact or by going to “Account details” underneath your profile picture and selecting "Unsubscribe Options" on the bottom left hand corner, then completing the process by selecting the option “cancel your account”. Your account will also be canceled if you withdraw from the Alam Al Zain panel. Immediately upon deletion or your withdrawal from the Alam Al Zain panel, your account will be closed. You understand and agree that, as noted above, upon closing your account, your right to access the Alam Al Zain Points program will cease and all Points credited to your account at such time, however and whenever accumulated, will be forfeited. Alam Al Zain may terminate your account at any time for any reason.
You may be required under local laws to pay taxes on prizes you receive. You acknowledge that we may supply information to taxing agencies, or withhold taxes, at the request of those agencies or as we, in our sole discretion, deem appropriate. You acknowledge and agree that you will provide Alam Al Zain with any additional personal information that Alam Al Zain needs to comply with any reporting or withholding obligations. Your failure to provide such information within 30 days of a request sent by Alam Al Zain to the email address registered at that time may result in the forfeiture of Points or the prizes you may have won.
These Terms, including items incorporated into them (eg, the Privacy Policy), as well as any additional terms or conditions contained on the Site for particular activities, and disclosures provided by us and consents provided by you on the Site (collectively, the "Entire Agreement"), constituting the entire agreement between us and neither party has relied on any representations made by the other that are not expressly set forth in the Entire Agreement. If any provision of the Entire Agreement is found by a court of competent jurisdiction to be invalid, illegal or unenforceable it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under shall not affect the validity and enforceability of the rest of these Terms and the remaining provisions will remain in full force and effect, provided that the allocation of risks described herein is fully given effect possible. Our failure to act with respect to a breach does not waive our right to act with respect to subsequent or similar breaches, and time is of the essence of the Entire Agreement.To the fullest extent allowed under applicable law, you hereby waive your right to bring any class action lawsuits against Alam Al Zain with respect to any matter. You hereby acknowledge and agree that in the event you believe you have any grounds, however so ever arising, to act against Alam Al Zain, such action will be commenced by you alone and in your own name.
Alam Al Zain respects the intellectual property rights of others and requests that you do the same. Anyone who believes that their work has been reproduced on this Site in a way constituting copyright infringement may provide a notice to our Group General Counsel containing the following:
behathe ownerAn electronic or physical signature of the copyright owner or a person authorized to act on lf of of the copyright<
Identification of the copyrighted work claimed to have been infringed;
Identification of the material that is claimed to be infringing and information sufficient enough to permit us to locate the material;
The address, telephone number, and, if available, an e-mail address at which the complaining party may be contacted;
A representation that the complaining party has a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
A representation that the information in the notice is accurate, and if applicable that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.
If you have a complaint of any nature, or if you have an issue with the content of any survey, you should contact us at http://alzainresearchgroup.com/Home/Contact or at Alam Al Zain Bldg # 268, Office #202, Park Qasimia street Near Al Majarrah Park SHARJAH, U.A.E. Phone: +971 547161535. In particular, you should not contact any of Alam Al Zain clients or the sponsors of any survey's directly, under any circumstances.
Alam Al Zain and any partners and clients affiliated with Surveys are not in any way liable for lost, late, or misdirected entries or for any damage or loss resulting from a) technical errors related to computers, servers, providers, or telephone or network lines; b) printing errors; or c) injury or damage to property which may be caused, directly or indirectly, in whole or in part, from receipt of any prize. Taxes and additional shipping, handling and delivery fees in excess of the prize amount, if any, are the sole responsibility of the prize winner. By accepting the prize, the winner waives the right to assert as a cost of winning said prize, any and all costs of redemption or travel to redeem said prize and any and all liability that might arise from redeeming or seeking said prize.
Winner also accepts sole responsibility for any miscellaneous costs relating to the acceptance of this prize. Except where prohibited, acceptance of the prize constitutes the winner's consent to use his or her name, likeness, and biographical data for advertising and promotional purposes without additional compensation. If the winner does not want to authorize the use of his or her name for the likeness of advertising and promotional purposes, he or she must inform Alam Al Zain at the time of notification.
Alam Al Zain reserves the right, at its sole discretion, to terminate a member account of any individual it finds to be: a) tampering or attempting to tamper with any Alam Al Zain website; b) violating the terms of service, conditions of use and/or general rules or guidelines of any Alam Al Zain property or service; or c) acting in an unsportsmanlike or disruptive manner, or with the intent to annoy, abuse, threaten or harass any other person.
If your membership or your access to the Site is terminated or suspended for any reason, you must not access the Website without our prior written consent.